We cannot be held responsible for packages lost, delayed or damaged in transit. A Special Order item would typically be any item that is not in stock. We regret that we cannot accept returns for Special Order items (unless damaged or faulty). You will be offered a replacement or refund. If we confirm when the Goods arrive back with us that they are damaged or faulty, then you will not be liable for the cost of returning the Goods. If you receive damaged or faulty Goods then you should contact us to arrange the return within 48 hours of your receipt of the Goods. If you are NOT a retail customer or you are outside of the UK then you will not be able to return goods to us unless they are faulty. You can either organize the return yourself (getting proof of postage) or (mainland UK only) we can arrange a collection via our courier (at a charge of £15 per parcel). You will have to pay for the return of the Goods but will receive a refund that includes the cost of the original delivery. You have 14 days from date of receipt to return Goods to us and do not have to give a reason for doing so. Full instructions on how to return the Goods to us are on the delivery/returns note. If you are a retail customer in the UK then when we send you your Goods you will also receive a delivery/returns note (as well as your receipt). If you would like to order more than the current in stock quantity then the expected lead time for this product is Up To 1 Week. Our live stock figures show that we currently have 10+ in stock. Specification:Width: 37mm, Projection: 35mm Physical Vapour Deposition (PVD) finishes are guaranteed for 25 years & do not require any special cleaning, simply wipe over with a warm soapy cloth to care for this finish. This design allows for easy grip and a minimalist look.This is the Dark Bronze PVD finish which is made from solid brass. It has a flat edge to install at the back of the drawer with a flat handle that sits over the top of the panels with a straight, flat dropped edge. This Alexander & Wilks Tilly Finger Pull is a simplistic but modern design finger pull.
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